PRIVACY POLICY

Last Updated: June 5, 2026

1. Introduction

This Privacy Policy explains how personal data obtained during the use of the website operated by Websens, https://websens.co and related services is collected, processed, protected and used.

At Websens, we value the privacy of our visitors, customers and business partners. Your personal data is processed and protected in accordance with the applicable legislation, primarily Law No. 6698 on the Protection of Personal Data (KVKK).

By using our website, you are deemed to have accepted this Privacy Policy.

2. Data Controller

The data controller of your personal data under this policy is:

Websens

Website: https://websens.co

Email: info@websens.co

Telefon: +90 552 293 26 24

3. Data Collected

Websens may collect the following personal data:

3.1 Identity Information

First and last name
Company name
Position

3.2 Contact Information

Email address
Phone number
WhatsApp contact details
Contact form content

3.3 Technical Data

IP address
Browser type and version
Operating system information
Device information
Access dates and times
Session information
Traffic sources

3.4 Marketing and Analytics Data

Behavior on the site
Page views
Clicks
Conversion data
Advertising interactions
Campaign performance data

3.5 AI and Support Systems Data

Messages, requests and interaction records shared by users within the scope of AI Chat, AI Call Center, AI Live Support or other artificial intelligence services offered by Websens may be processed in order to improve service quality.

4. Methods of Data Collection

Your personal data may be obtained through the following methods:

Contact forms
Consultation requests
Email correspondence
Phone calls
WhatsApp communications
Cookies
Analytics tools
Advertising platforms
Artificial intelligence systems
CRM systems
Website usage logs

5. Purposes of Processing Personal Data

The data collected may be processed for the following purposes:

Providing services
Preparing proposals
Providing customer support
Responding to contact requests
Carrying out contract processes
Invoicing
Providing technical support
Developing AI solutions
Improving website performance
Performing security checks
Preventing fraudulent activities
Carrying out marketing activities
Performing SEO and conversion analyses
Improving user experience
Fulfilling legal obligations

6. Cookie Policy

Websens uses cookies to improve the user experience.

Types of cookies used:

Necessary Cookies

Required for the website to perform its basic functions.

Analytics Cookies

Used to analyze user behavior and measure performance.

Marketing Cookies

May be used to measure advertising performance and deliver personalized content.

You can delete or block cookies through your browser settings. However, some parts of the website may not work properly in that case.

7. Third-Party Services

Websens may use the following types of third-party services:

Google Analytics
Google Search Console
Google Ads
Meta Ads
Microsoft Clarity
Hotjar
Cloudflare
OpenAI
Anthropic
Perplexity
CRM systems
Email service providers
Hosting providers
Cloud infrastructure providers

These service providers may process data in accordance with their own privacy policies.

8. Transfer of Personal Data

Your personal data may be shared with third parties in the following cases:

Public institutions authorized by law
Courts and official authorities
Accounting and financial advisory services
Infrastructure and hosting providers
CRM and customer management systems
Artificial intelligence service providers
Analytics and reporting systems

These transfers are made solely for the purpose of providing services or fulfilling legal obligations.

9. Data Security

Websens applies reasonable technical and administrative security measures to protect personal data.

These include:

SSL/TLS encryption
Firewalls
Authorization systems
Access control mechanisms
Regular security updates
Data backup processes
Intrusion and abuse prevention systems

among others.

However, it cannot be guaranteed that data transmissions over the internet are completely secure.

10. Data Retention Periods

Personal data may be retained:

for the period required by legal obligations,
for as long as the service relationship continues,
until the legitimate purposes of processing end.

At the end of the period, data is deleted, destroyed or anonymized.

11. Your Rights Under KVKK

Under Article 11 of Law No. 6698 (KVKK), you have the right to:

Learn whether data about you is being processed,
Request access to the processed data,
Request correction of the data,
Request deletion of the data,
Object to processing activities,
Claim compensation if you suffer damage.

To exercise these rights, you may submit a written application to:

info@websens.co

12. Children’s Privacy

Websens services are not intended for individuals under the age of 18.

We do not knowingly collect personal data from persons under the age of 18.

13. International Data Transfers

The servers of some of the service providers used may be located outside Türkiye.

In this case, your data is processed and transferred within the framework of protection measures compliant with KVKK and relevant legislation.

14. Policy Changes

Websens reserves the right to update this Privacy Policy at any time.

Updated versions take effect from the date they are published on this page.

15. Contact

For questions about the Privacy Policy or the processing of your personal data:

Websens